Privacy Policy & Cookie Notice

1. Who We Are

Nagy Custom Remodeling LLC ("we", "us", "our") is a licensed remodeling contractor based in Jacksonville, Florida. This policy explains how we collect and use personal information when you visit nagycustomremodels.com or contact us through this website.

2. Information We Collect

We only collect information you voluntarily provide when requesting a free estimate:

• Name (first and last)
• Phone number
• Email address (optional)
• Service type and project details you describe in the message field

We do not use contact forms that store data on a server. Quote requests are sent directly to our WhatsApp, so your information goes straight to our team — no third-party database involved.

3. How We Use Your Information

The information you provide is used exclusively to:

• Respond to your estimate request
• Schedule an in-home consultation
• Follow up regarding your remodeling project

We do not sell, rent, or share your personal information with any third party for marketing purposes.

4. Cookies & Local Storage

This website uses minimal browser storage:

• Cookie consent preference — stored in localStorage to remember your choice and avoid showing the banner on every visit. This is a functional necessity and contains no personal data.

We do not currently use advertising cookies, tracking pixels, or analytics platforms (such as Google Analytics or Meta Pixel). If this changes, this policy will be updated and your consent will be requested again.

5. Third-Party Links

Our website may link to external services such as WhatsApp, Instagram, and Google Maps. These services have their own privacy policies. We encourage you to review them. We are not responsible for the practices of third-party sites.

6. Data Retention

Since quote requests are delivered directly via WhatsApp, we retain your contact information only within our normal business communication records and for as long as necessary to provide our services or as required by law.

7. Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction or deletion of your data
• Opt out of any follow-up communications

8. Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after an update constitutes acceptance of the revised policy.